Contact MergeExcelFiles.org
Have a question, found a bug, or want to request a new feature? We would love to hear from you. Our team responds to every message — typically within 24–48 business hours.
📧 Email Support
This is the fastest way to reach us. Whether you need help with a tool, want to report an issue, or have a suggestion — send us an email and we will get back to you promptly.
What Can We Help You With?
We support all tools on MergeExcelFiles.org. Here are the most common support topics:
Merge Excel Files
Need help combining multiple Excel workbooks into one? Questions about merging 2 Excel files, merging multiple Excel files into one sheet, or keeping files as separate tabs? → Try the Merge Excel tool or email us.
Merge Cells in Excel
Questions about merging cells without losing data, combining two columns in Excel, merging first and last name, or merging rows with a custom separator? → Try the Merge Cells tool or email us.
Mail Merge From Excel to Word
Need help setting up a mail merge from Excel to Word — letters, mailing labels, certificates, or invoices? Questions about column mapping or Word template placeholders? → Try the Mail Merge tool or email us.
Split Excel Files
Questions about splitting a workbook into separate sheets, splitting first and last name in Excel into two columns, or splitting cells by a custom delimiter? → Try the Split Excel tool or email us.
Excel to Word Conversion
Need help converting Excel tables to Word documents, inserting Excel spreadsheets into Word, or converting Word to Excel? → Try the Excel to Word tool or email us.
VBA Macro Generator
Questions about generating Excel VBA macros, writing a VBA for loop, opening the VBA editor in Excel, saving a file copy without macros, or handling IFERROR on activate sheet events? → Try the VBA Generator or email us.
Formula Fixer
Need help fixing a #REF!, #VALUE!, #NAME?, or #DIV/0! error? Questions about broken VLOOKUP, nested IF logic, or IFERROR not working correctly? → Try the Formula Fixer or email us.
Date Format Converter
Questions about fixing mixed date formats, converting Excel serial numbers to readable dates, or converting numbers to words in Excel? → Try the Date Converter or email us.
AI Excel Assistant
Questions about using our AI Assistant for formula help, VBA code generation, data cleaning, or step-by-step mail merge guidance? → Try the AI Assistant or email us.
Feature Requests
We actively build new tools based on user feedback. If there is an Excel task you wish we had a tool for — tell us. Many of our current tools were built because users asked for them.
Popular recent requests we have already built:
- Merge cells in Excel without losing data ✅
- Mail merge from Excel to Word for labels ✅
- Split first and last name in Excel ✅
- AI-powered VBA macro generator ✅
Send your feature request to [email protected] with the subject line: Feature Request.
Bug Reports
If a tool is not working correctly, please include the following in your email so we can fix it quickly:
- Which tool you were using (e.g., Merge Excel, Mail Merge, Split Excel)
- Your browser and version (e.g., Chrome 120, Edge 119, Safari 17)
- Your operating system (e.g., Windows 11, macOS Sonoma, iOS 17)
- What happened vs what you expected
- File format you were using (.xlsx, .xls, .csv)
Send bug reports to [email protected] with the subject line: Bug Report.
Important Note About File Recovery
Because all tools on MergeExcelFiles.org process your files locally inside your browser — with no data ever uploaded to our servers — we are unable to recover files if you closed your browser tab before downloading your merged, split, or converted file.
This is the trade-off for complete privacy: your data never touches our servers, which means we have no copy of it. Always download your output file before closing the browser tab.
Response Time
We aim to respond to all emails within 24–48 business hours (Monday–Friday, United States business hours). We read and respond to every message personally.
More Resources
Before reaching out, you may find your answer in our self-help resources:
- 📖 Excel Tutorials & Blog — Guides on merging Excel files, mail merge from Excel to Word, splitting names, VBA macros, and more
- ❓ Merge Excel FAQ — Common questions about combining Excel workbooks
- ❓ Mail Merge FAQ — How to mail merge from Excel to Word step by step
- ❓ Split Excel FAQ — Splitting names, cells, and workbooks
- 🤖 AI Assistant — Ask any Excel question and get an instant answer
MergeExcelFiles.org — Free Excel tools for the United States and worldwide. No upload. No signup. 100% private.